Frequently Asked Questions

Visiting

1. Why do patrons of Amaterra need to be a member?

To enjoy the Amaterra experience at either location, guests must become a member of the Social Club or Wine Club. The Social Club membership provides access to both Portland and Bend. In Portland, membership is activated with a one-time $25 enrollment fee, which can be applied toward a two-bottle wine purchase to-go on your first visit or with your first Wine Club shipment. In Bend, the same membership is required before or upon your first visit and is also fulfilled with a $25 enrollment fee, which can be applied toward two bottles of wine to enjoy on-site or take home, granting immediate access to wine tastings, on-site enjoyment, and dining.

2. How do I become a member?

To become a Social member, you will pay a one-time $25 fee upon making your reservation. To become a Wine Club member, you can join here.

3. Are reservations required?

We strongly encourage reservations, especially during peak times and days. You can make a reservation quickly and easily online here for Amaterra Winery in Portland, and here for Amaterra Kitchen + Social Club in Bend.

4. What is the difference between wine tasting and dining?

During tasting hours, we offer wine tasting flights, glass pours, and wines by the bottle with a selection of light bites. During dining hours, we additionally offer a full dining menu and cocktails. Please refer to our website for current hours and offerings.

5. What is your maximum party size?

Online, you can make reservations for up to 8 guests. Wine Club members can inquire about group experiences or private dining for larger parties.

6. Can I bring a pet?

Only service animals are allowed at Amaterra.

7. Are children allowed?

Minors are allowed if accompanied by an adult. However, they are not allowed to sit at the bar.

8. Can I book private events at Amaterra?

Yes, please visit this page for more information and to submit an inquiry.

9. What is your smoking policy?

Smoking and/or vaping is not allowed anywhere on site.

10. Does Amaterra have any formal partnership with Lyft or Uber?

No. However, Lyft and Uber services are available through the app directly, just as you would normally request a ride from any public or private address.

11. What is your holiday schedule?

We are closed on Thanksgiving Day, Christmas Day, and New Year’s Day.

Membership

1. Why do patrons of Amaterra need to be a member?

To enjoy the Amaterra experience at either location, guests must become a member of the Social Club or Wine Club. The Social Club membership provides access to both Portland and Bend. In Portland, membership is activated with a one-time $25 enrollment fee, which can be applied toward a two-bottle wine purchase to-go on your first visit or with your first Wine Club shipment. In Bend, the same membership is required before or upon your first visit and is also fulfilled with a $25 enrollment fee, which can be applied toward two bottles of wine to enjoy on-site or take home, granting immediate access to wine tastings, on-site enjoyment, and dining.

2. I am a member; can I bring in guests to dine with me?

Yes! We would love to host your guests with you. We only require one Social and/or Wine Club member to be present while dining at Amaterra.

3. I am a member, but my spouse is not. Can he or she come to Amaterra to dine without me?

We are happy to add a partner or spouse’s name to your profile. Reservations or transactions will need to be made using the member’s account and email address. We can also add a second email address to receive notices and receipts.

4. I am a member and am bringing 3 guests with me to dinner. Can we split the bill, or do I have to pay for our meal since I am the member?

Yes, you can split the bill with your guests even though they are not members.

5. If I cancel my membership, do I get my $25 refunded?

No. The $25 membership is a one-time, non-refundable payment, which can be applied during your first visit toward the purchase of two or more bottles of wine or refunded if you join the Wine Club.

6. Does each person at my event need to have a membership?

No, only the event host needs to be a member of Amaterra.

7. Is my membership transferable?

No, your membership is not transferrable.

Wine Club

1. If I join the Amaterra Wine Club as a Terroir, Belle Vue, or Le Champ member, do I also have to pay the $25 one-time membership fee?

No, as a Wine Club member you are automatically a Social member. If you paid the $25 one-time Social membership fee prior to joining the Wine Club, we will refund that.

2. If I am a Wine Club member, does that give me access to the restaurant, bar, and other hospitality areas at Amaterra?

Yes.

3. How do I cancel my Wine Club membership?

After one full year, you may cancel your membership at any time by contacting us at WineClub@AmaterraWines.com at least two weeks prior to the next Wine Club selection date. Paid club selections will not be refunded.

4. Can I choose or customize the wines in my release? Will I be able to taste them first?

For each seasonal release, we will offer a selection of wines. About two to three weeks prior to credit cards being charged, you’ll receive an email letting you know the wines that will be your default selections, and other wines that are available for the release. You will have approximately two weeks to customize your selections from among those wines. Since these are typically new release wines, you will most likely not have an opportunity to try the wines in advance.

5. Do my purchases at the winery count towards my club commitments?

Purchases made at the winery do not count towards your commitment to purchasing each Wine Club release.

General

1. Will Amaterra be able to ship wines to friends and family located out of state?

Yes. Please click here for a list of the states to which we are licensed to ship.

2. Does Amaterra have food and beverages to go? Do you work with any food-delivery services?

Guests may order food to-go and enjoy a drink while they wait for their order if they so choose, but we do not partner with any food-delivery services such as DoorDash or Grubhub at this time. Please check our website for any future updates.